- Managed 200+ systems as part of a nationwide digital media network that required high availability & round the clock support for both technical issues & client training.
- remote desktop (vnc, teamviewer)
- phone, email, ssh, on-site
- On-site pc support for hardware installs, windows diagnostics, virus removal & data recovery
- Multi-site mixed network of 500+ devices
- diagnostics (software & hardware)
- apple, windows, linux
- networking
- imaging