Desktop Support

  • managed 200+ systems as part of a nationwide digital media network that required high availability & round the clock support for both technical issues & client training.
    • remote desktop (vnc, teamviewer)
    • phone, email, ssh, on-site
  • on-site pc support for hardware installs, windows diagnostics, virus removal & data recovery
  • multi-site mixed network of 500+ devices
    • diagnostics (software & hardware)
    • apple, windows, linux
    • networking
    • imaging